I am on a mission to help organizations confidently identify, assess, and act on innovation opportunities, proactively stay ahead of competitive and regulatory risk activity, and improve process and risk performance to meet the changing needs of customers.
My goal is to empower organizations to more effectively predict and shape the future.
As a former VP of Strategy, Digital, and Innovation Business Assurance with a successful track record in the heavily regulated Banking and Financial Services industry, I offer my expertise to organizations worldwide in order to help them achieve improved business outcomes through efficient, effective, and predictable business process and change management frameworks, proactive risk and control frameworks, and insightful innovation intelligence. This leads to enhanced innovative customer experiences, targeted cost efficiencies, and reduced risk.
I primarily work with:
Directors of Functional / Capabilities area
Directors of Product and/or Service area
General Managers
Directors of R&D / Innovation area
Founders and/or Directors in startup to mid-size
I consult with clients who commonly ask:
- How can we improve customer satisfaction?
- How can we become more efficient?
- How can we work more consistently?
- How can we manage rapid change?
- How can we reduce errors?
- How can we reduce risk?
- How can we be proactive about risk?
- How can we improve compliance?
- How do we identify innovation opportunities?
- How do we compare to our competition?
- How can we leapfrog over the competition?
- What are we not seeing that we need to know?
If you want to work together and strategically generate competitive insights and new ideas, optimize business processes and reduce risk for better business results, contact me to discuss your needs and concerns.